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Website Accessibility Statement



Date:  November 28, 2018


Twin America, LLC (doing business as "New York Sightseeing") has an ongoing commitment to achieving high levels of satisfaction for all aspects of its customers' online experiences.  As part of these efforts, New York Sightseeing is dedicated to offering a quality online experience at its website www.n ewyorksightseeing.com (the "Website") to customers with disabilities that is equal to that provided to customers without disabilities.


To assist in achieving the aforementioned accessibility goals with respect to the Website, New York Sightseeing has committed to the Website being designed, developed and operated in substantial conformance with generally recognized and accepted guidelines and/or standards for website accessibility (the "Standards").  While these Standards may change and/or evolve over time, they are currently the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 at Levels A and AA ("WCAG 2.0").


Working with experienced accessibility consultants, New York Sightseeing has been continuing to take the steps necessary to achieve substantial conformance with WCAG 2.0.  New York Sightseeing is providing training to necessary individuals on an ongoing basis regarding accessible website design and maintenance.  Furthermore, our Website will continue to be assessed on a recurring basis from both an engineering and user experience basis.


Contact New York Sightseeing with your Accessibility Questions/Feedback


Please be aware that our efforts are ongoing.  If at any time you have any specific questions, feedback or concerns about the accessibility of any particular Web pages on the Website, please contact us at [email protected].  If you do encounter an accessibility issue, please be sure to specify the Web pages/URL in your email, and we will make reasonable efforts to address your concerns.